Please contact us at any time to let us know of any problems with your order. Since our marketplace focuses on produce, which has a short shelf-life, we follow these general guidelines:
- Products delivered to a customer that are in an unsatisfactory condition will be issued a credit onto their account for the dollar value of the bad product.
- Customers will then be able to apply that credit to future purchases.
- However, a credit will not be issued if we are notified of the poor product quality more than 72 hours after the order was delivered or picked up.
All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely.